Privacy Policy
Last updated: 17 March 2025
Introduction
[Your Company Name] (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website deserthoney.com and purchase our products.
We respect your privacy and are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
– Create an account
– Place an order
– Subscribe to our newsletter
– Contact us through our website
– Participate in promotions or surveys
The types of personal information we may collect include:
– Name
– Email address
– Phone number
– Billing address
– Delivery address
– Payment information
– Transaction history
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
– IP address
– Browser type
– Operating system
– Referring URLs
– Pages visited
– Time and date of visit
– Time spent on pages
This information helps us understand how visitors use our website and improve your browsing experience.
How We Use Your Information
We may use the information we collect for various purposes, including:
– Processing and fulfilling your orders
– Creating and managing your account
– Providing customer service
– Sending transactional emails (order confirmations, delivery updates)
– Marketing communications (if you have opted in)
– Improving our website and services
– Analyzing usage patterns and trends
– Detecting and preventing fraud
– Complying with legal obligations
Disclosure of Your Information
We may disclose your personal information to third parties in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, delivery, and website hosting.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Third-Party Websites
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
Cookies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Your Privacy Rights
Access and Correction
You have the right to access and correct your personal information held by us. You can update your account information directly through our website or contact us using the details below.
Marketing Communications
You can opt out of receiving marketing communications from us by following the unsubscribe link in our emails or by contacting us.
Complaints
If you have any concerns about how we handle your personal information, please contact us. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner.
Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: megan@deserthoney.com
Address: 23 Ilex Street, Red Cliffs Victoria, Australia